Coupa Admin- Spanish Speaking

We’re Lear For You.

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Lear’s diverse team of talented employees in 37 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys.

If you love challenges, want to experience development opportunities unrestrained, and want recognition that pays off, then you've come to the right place with Lear.

Job Summary:

Coupa Administrator is a Help Desk/Customer Service Support that provides support to the day-to-day activities of all Non-production related purchases of goods and services – scope is from requisition, approval, PO issue to supplier and receipts, invoicing (remains as a current process), and purchasing.

Key Characteristics:

Coupa Administrator works independently with minimal supervision and effectively manage their time/SLA
Collaborative and courteous in terms of dealing with other Teams (AP and CPS Vendors)
Excellent Customer Service to both internal and external customers (both skype calls and emails)
Strong attention to detail, multi-tasker, and driven to learn and grow
Ability to operate in a fast-paced and complex environment

Duties and Responsibilities:

Engage in solutions to Coupa User problems. Works directly with the employees to address requests, concerns, and other matters relating to Coupa configurations issues
Supports AP requests related to PO, Invoices, and other set-ups
Supports Purchasing (Buyers) Requests to update contracts, catalog, and activate/deactivate the supplier.
Supports Approvers (Managers/Supervisors) Requests for workflow modification, adding cost center and owner.
Supports other users (Coupa) for technical issues encountered.
Maintains and supports IVANTI requests within the given (SLA) Service Level Agreement:
Maintains and supports the CPS Support/ Coupa contract Mailbox by replying or addressing the requests or issues within the given (SLA) Service Level Agreement
Supports Supplier's Requests and Training
Analyze system requirements and design systems architecture.

Knowledge, Skills, and Abilities:

Keen to details and has a proactive approach
System analysis, architecture, and engineering skills
Excellent verbal and written communication skills, including facilitation of group presentations.
Experience configuring purchasing and invoicing software.
Demonstrated knowledge in Procure to Pay areas.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Access and industry-specific analysis software, Coupa is a plus.
Basic understanding of the Automotive Industry, with the ability to become a subject matter expert on the job.
Innovation and problem-solving skills that include the ability to analyze, propose and develop solutions by interacting with external clients.

Qualifications

Education: Bachelor's degree in Computer science or equivalent, work experience in a related field
Fluent in written and speaking Spanish.